Steve and Kathy
I wanted to let you know that we have had 2 service calls in 2 years with your company – and both times we were so impressed with the professionalism and expertise of both repairmen (and they left my house stove area spotless!)
Steve and Kathy / We are customers for life!
Gentleman…Thank you so much for such wonderful service from Jeremiah to the two gentlemen that installed the stove – We were impressed. Good sense of humor, polite, knowledgeable, good work ethic!
We love the stove so much easier than a wood stove – much cleaner…
Linda / Another satisfied customer
We LOVE our new fireplace insert! We have used it almost every evening (and sometimes early a.m.) since it was installed.

Wanted to let you know how much we appreciated the professionalism of your employees (Jim, Robert & his helper). They were kind in answering all my questions, very neat and knowledgeable of their product. You are lucky to have such wonderful employees.

Diane / Sincerely
Kip’s Dad, Ken
Mark, I want to thank you for going the extra distance and fitting us into your busy schedule. The problem was a very minor one, having really nothing to do with the stove, but more with us not knowing what to do. Thanks to the service man, things are now all right.

We have been very happy with this installation and would recommend this to any of your potential buyers.

Kip’s Dad, Ken / Thanks to the service man
Judy & Bruce
Hi Jeremiah, Please take good care of that stove until it comes to live here! We’ll give you a call when we get the hearth (and floor?) ready. And thanks for all the time you all have already spent with us – much appreciated!
Judy & Bruce / Thanks for all the time
I would like to thank the sales man working on Saturday May 22nd. I was down to the wire on getting our summer rental cottage ready for the season. With guests coming in on Sunday morning and our Jøtul gas heater not working, I needed some help and he was willing to give me a hand. With the stove in the back of my truck he came out, looked at it, sold me some parts and off I went, only to come back later with a stove that still would not work. Again, he was there to help. I had a wire that had come off and I didn’t know were it went. He looked at it and immediately knew where it went. I installed the wire and the heater worked normal. So please thank him for me.
Leroy / Thank You!
It is a pleasure doing business with nice folks like you I look forward to getting my nice new stove.
Nancy / Thank you!
Mark & Jeremiah, Thank you for the fine job you did following through with the rejuvenation of the wood stove we originally bought from you in Sept. 2004. (Paul, Tim, Jesse) So glad you are still; there on High Street, right across from Buttermilk Road where the stove still stands. Our son, who is in the Coast Guard, used it until July 2006. Until February 2010 it had been neglected and probably abused. We are now in control of our property. A nice young Coast Guard family is now there to enjoy and appreciate it, come this fall and winter. As homeowners and landlords we plan to take good care of it once again!
Melinda / Sincerely
To the Owner, I wanted to write you a quick note to say that “Brian” is a wonderful asset to your company. I purchased my PF-100 Harmon 3 years ago and Brian is the first tech I have dealt with that knew my pellet furnace inside and out. He did a great job troubleshooting my issue and was quick, efficient and a real pleasure to work with!
Rich / Sincerely
Jeremiah, Just a brief note to let you know that we are very happy with the Hampton i300 fireplace insert. We have fired it up this past week and it does the job heating our house and does it very efficiently. I would also like to say that Mike and company handled the installation very professionally. We look forward to a want winter.
Herb / Thank you!